Below is a complete practical checklist for syncing Reminders between MacBook/MacBook Air, iPhone, and iCloud.
Apple Reminders Sync Checklist
For MacBook / MacBook Air + iPhone
Goal
Your reminders should sync like this:
Mac Reminders ↔ iCloud.com/reminders ↔ iPhone Reminders
If one device is not syncing, use iCloud.com/reminders as the middle point to find which side is broken.
Part 1: Check on MacBook / MacBook Air
1. Confirm Mac is using the correct Apple ID
On Mac:
System Settings → Your Name / Apple Account
Check that the Apple ID email is the same one used on:
- iPhone
- iCloud.com
- Other Apple devices
If Mac and iPhone use different Apple IDs, Reminders will not sync.
2. Confirm Reminders is enabled in iCloud on Mac
On Mac:
System Settings → Your Name → iCloud → Show All → Reminders → ON
If it is OFF, turn it ON.
3. Open Reminders app and show sidebar
Open Reminders app on Mac.
Then go to:
View → Show Sidebar
The sidebar helps you see:
- Today
- Scheduled
- All
- Flagged
- Completed
- Your reminder lists
4. Check your Reminder lists
In Mac Reminders sidebar, check all list names.
Example:
- Reminders
- Work
- Personal
- Shopping
- Your custom list, like
icloud
Important: A list named “icloud” is only a list name if you created it manually. It does not automatically mean it is the real iCloud account.
5. Check Mac default Reminder list
On Mac:
Reminders app → Reminders menu → Settings
Check:
Default List
Choose the list where you want new reminders to go.
Example:
If your actual reminders are inside a list called Work Reminders, set that as default.
6. Create a Mac test reminder
On Mac Reminders app, create:
TEST FROM MAC
Then open:
Check whether TEST FROM MAC appears there.
Result
If it appears on iCloud.com, Mac is syncing correctly.
If it does not appear on iCloud.com, Mac is not uploading reminders to iCloud.
7. If Mac is not syncing, restart Reminders sync daemon
Quit Reminders app.
Open Terminal and run:
killall remindd
Then reopen Reminders and wait 1–2 minutes.
8. Refresh iCloud Reminders on Mac
If Mac still does not sync:
On Mac:
System Settings → Your Name → iCloud → Show All → Reminders → OFF
If asked, choose Keep a Copy.
Then:
- Restart Mac
- Go back to iCloud settings
- Turn Reminders ON
- Open Reminders app
- Wait a few minutes
Part 2: Check on iPhone
1. Confirm iPhone is using the correct Apple ID
On iPhone:
Settings → Your Name
Check the Apple ID email.
It must match the Apple ID used on Mac and iCloud.com.
2. Confirm Reminders is enabled in iCloud on iPhone
On iPhone:
Settings → Your Name → iCloud → Show All / See All → Reminders → ON
If it is OFF, turn it ON.
3. Check iPhone Reminders app properly
Open Reminders app on iPhone.
Tap:
Lists
Then check:
- All
- Scheduled
- Reminders
- Your custom list names
- Any hidden or collapsed sections
Do not only check Today. Future reminders may not appear there.
4. Search exact reminder name on iPhone
Inside iPhone Reminders app, search for one exact reminder from Mac.
Example:
Pomerium Proxy
or
Management Interface
If search finds it, sync is working but the reminder is hidden inside another list/view.
5. Check iPhone Default List
On iPhone:
Settings → Apps → Reminders → Default List
On older iOS versions:
Settings → Reminders → Default List
Choose an iCloud-based list.
Avoid selecting Gmail, Outlook, Exchange, Yahoo, or local iPhone lists unless you specifically want reminders stored there.
6. Force close Reminders app
On iPhone:
- Swipe up from bottom
- Close Reminders app fully
- Wait 30 seconds
- Open Reminders again
- Wait 1–2 minutes on Wi-Fi
7. Restart iPhone
Restart iPhone completely.
Then open:
Reminders → Lists → All
Check again.
8. Refresh iCloud Reminders sync on iPhone
This is the fix that worked for you.
Because your reminders are already visible on iCloud.com, this is safe.
On iPhone:
Settings → Your Name → iCloud → Show All → Reminders → OFF
If asked, choose:
Delete from My iPhone
This removes only the local iPhone copy. Your reminders remain safe in iCloud because they are visible on iCloud.com.
Then:
- Restart iPhone
- Go back to iCloud settings
- Turn Reminders ON
- Open Reminders app
- Wait 2–5 minutes on Wi-Fi
9. Create iPhone test reminder
On iPhone, create:
TEST FROM IPHONE
Then open:
Check if it appears there.
Result
If it appears on iCloud.com, iPhone upload is working.
If it does not appear, iPhone Reminders is still not properly connected to iCloud.
Part 3: Use iCloud.com as the main sync test
Open:
This is the best way to identify the problem.
Test 1: Mac to iCloud
Create reminder on Mac:
TEST FROM MAC
Check iCloud.com.
If visible, Mac sync is working.
Test 2: iCloud to iPhone
Create reminder on iCloud.com:
TEST FROM ICLOUD
Check iPhone.
If not visible, iPhone download sync is broken.
Test 3: iPhone to iCloud
Create reminder on iPhone:
TEST FROM IPHONE
Check iCloud.com.
If not visible, iPhone upload sync is broken.
Part 4: Other important checks
1. Check internet connection
Make sure both Mac and iPhone are connected to the internet.
Prefer Wi-Fi while troubleshooting.
2. Check Date & Time
On iPhone:
Settings → General → Date & Time → Set Automatically → ON
On Mac:
System Settings → General → Date & Time → Set time and date automatically → ON
Wrong date/time can create sync issues.
3. Update iOS and macOS
On iPhone:
Settings → General → Software Update
On Mac:
System Settings → General → Software Update
Install pending updates if available.
4. Check iCloud storage
On iPhone:
Settings → Your Name → iCloud
Check if iCloud storage is full.
If iCloud storage is full, syncing may stop or become unreliable.
5. Check Low Power Mode / network restrictions
On iPhone:
Settings → Battery → Low Power Mode → OFF
Also avoid troubleshooting sync while using unstable mobile data, VPN, or restricted office Wi-Fi.
Best Troubleshooting Flow
Use this order:
- Confirm same Apple ID on Mac and iPhone
- Confirm Reminders is ON in iCloud on both devices
- Check iCloud.com/reminders
- Create
TEST FROM MAC - Create
TEST FROM ICLOUD - Create
TEST FROM IPHONE - If Mac works but iPhone does not, refresh iPhone sync:
Reminders OFF → Delete from My iPhone → Restart → Reminders ON - Wait 2–5 minutes on Wi-Fi
Your Case Summary
In your case:
- Mac reminders were visible on iCloud.com
- iPhone was not showing them
- So Mac was working correctly
- iPhone local Reminders sync cache was stuck
- The fix was:
iPhone → Settings → Your Name → iCloud → Show All → Reminders → OFF → Delete from My iPhone → Restart iPhone → Reminders ON
That is the main fix to remember for future.